Shipping & Returns

At Sneack we distinguish between sneakers and custom sneakers. Custom sneakers are all sneakers that are hand painted (customized) and listed under the ”Customs” tab. For Custom sneakers we handle a production time of 1-2 weeks. This may differ for each order, so its possible that you can receive your order faster. Every other shoe (besides ”customs”) will be shipped the next day after you order.

Sneack is not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from DPD/PostNL along with your order from us, so any shipping issues must be handled by DPD/PostNL.

If an order is marked as ”Returned to Sender” and shipped back to us, the customer will have to cover the cost of re-shipment and will be emailed an invoice.

Shipping Times: To be updated.

All sales are final – No returns/Exchanges

Since all of our custom shoes are made to order, we currently do not accept returns. This also applies for other shoes sold on Sneack.

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